Terms and Conditions for Trimr Lawns, LLC 

Effective Date: July 6, 2026

Welcome to Trimr Lawns, LLC. These Terms and Conditions ("Terms") govern your relationship with Trimr Lawns, LLC ("us", "we", or "our") and apply to your use of our website (trimrlawns.com), our secure Yardbook client portal, and all residential lawn maintenance, landscaping, hedge trimming, and property cleanup services provided to you.

By requesting a digital estimate, approving a service schedule, registering for our client portal, or allowing our teams onto your property, you accept and agree to be bound by these Terms in full. If you do not agree with any part of these Terms, you must not establish an account or request our services.

1. Description of Services & Scope Limitation 

Trimr Lawns, LLC provides professional residential lawn care, landscaping maintenance, and related outdoor grounds services. The specific scope, frequency, and cost of your lawn care plan will be outlined in your flat-rate digital estimate provided via our secure portal.

• 1.1 Scope Limitations Regarding Turf Health and Weeds: Standard recurring lawn maintenance services (precision mowing, steel-blade edging, line trimming, and hardscape blowing) are designed strictly to maintain turf height, neatness, and structural borders. Standard maintenance does not include weed eradication, turf disease diagnosis, pest control, soil aeration, top-dressing, or lawn fertilization unless explicitly itemized as an add-on service in your digital agreement. Trimr Lawns, LLC does not guarantee the complete eradication of weeds, crabgrass, or fungal issues through standard mechanical mowing. 

• 1.2 Overgrown Property Surcharge: Standard flat-rate pricing assumes regular maintenance intervals where turf height does not exceed six (6) inches. If a property is overgrown due to a client-requested skip, a prolonged service pause, or initial onboarding neglect, Trimr Lawns, LLC reserves the right to automatically assess an Overgrown Surcharge equal to 50% to 100% of the standard service fee (or bill at a rate of $75.00 per hour) to cover double-cutting, excess equipment wear, and additional on-site labor. 

2. Mandatory A2P SMS Communication Policy 

To provide high-efficiency routing and ensure customer awareness regarding property access, scheduling, and billing status, Trimr Lawns, LLC utilizes an automated A2P (Application-to-Person) mobile messaging text program. 

• 2.1 SMS Terms & Disclosures: By opting into text notifications via our customer portal or during service onboarding, you explicitly consent to receive automated operational notifications and transactional customer care messages from Trimr Lawns, LLC to your registered mobile number. These include next-day service reminders, real-time updates (such as weather-related routing delays or job completions), and automated billing/account alerts regarding your secure Yardbook client account. Message frequency varies based on your selected service schedule and account activity. Message and data rates may apply. You may opt out at any time by replying STOP. For assistance, reply HELP.

• 2.2 Consent and Opt-In Mechanics: Consent to receive text updates is collected directly within our secure, password-protected Yardbook customer portal. During profile setup, clients must actively check an un-checked box to authorize text messaging. We do not use text messaging for promotional marketing blasts, cold outreach, or pre-sale lead generation. Your phone number will only be utilized for direct operational communication as an active client.

• 2.3 Unsubscribe and Help Procedures: * Opt-Out (STOP): You can unsubscribe from text updates at any time by replying STOP to any text message received from us. Upon receiving a STOP command, our system (powered by Twilio) will issue one final confirmation text to verify your removal, and no further text messages will be delivered to that number unless you explicitly re-authorize consent. 

  • Support (HELP): For technical questions or program clarification, you may reply HELP to receive an automated support prompt, or reach out to us directly through our official business email or telephone line.

3. Property Access, Safety, and On-Site Protocols 

For Trimr Lawns, LLC to perform scheduled maintenance safely and efficiently, clients agree to adhere to the following site conditions:

• 3.1 General Site Readiness: All gates, fences, and property access paths must be unlocked or accessible on the scheduled day of service. All pets must be kept safely indoors or securely restrained outside the service area during operations. Our crews will not enter fences containing unsecured animals. Additionally, the service area must be clear of toys, tools, pet waste, hoses, large rocks, and other yard debris. Trimr Lawns, LLC is not liable for damage to items left lying on lawns or turf areas. 

• 3.2 "Access Blocked" On-Site Protocol: If our crew arrives at a property and cannot safely access the entire lawn due to a locked gate, unsecured pet, or other client-side restriction, the crew will take photographic proof for timestamped liability and log it in the system. An immediate automated alert will be sent to the client. The crew will wait on-site for exactly five (5) minutes. If access is not cleared within that window, the crew will depart to maintain their strict route schedule. In this event, crews will perform precision mowing and steel-blade edging on the accessible front yard areas only. Because a complete operational time slot was allocated to the property, a Full Service Fee applies and will be automatically charged to the account.

• 3.3 Property Boundary Indemnification: The client is solely responsible for identifying, establishing, and clearly communicating the exact legal boundaries of their property. Trimr Lawns, LLC shall be held completely harmless against any claims, fines, or disputes brought by adjacent neighbors, homeowners' associations (HOAs), or municipalities regarding trespassing, un-authorized mowing, or accidental damage to vegetation resulting from incorrectly identified property lines.

• 3.4 Pre-Service Damage Identification and Waiver: Trimr Lawns, LLC field personnel conduct a preliminary visual inspection of the property layout upon arrival. If pre-existing damage, severe structural instability, or hazardous conditions (e.g., broken glass, unstable masonry, or failing fences) are identified, our team will document the condition via photographic evidence. We reserve the right to immediately suspend operations on the affected portion of the property. If service proceeds, the client explicitly agrees to release, waive, and hold harmless Trimr Lawns, LLC from any subsequent claims of property degradation relating to those pre-identified, pre-existing site vulnerabilities. 

4. Billing, Card-on-File, Scheduling, and Cancellations

All recurring lawn care accounts require a valid payment method on file within our secure customer portal infrastructure.

• 4.1 Card-on-File and Invoicing: Payment is processed automatically using your secure card-on-file through our PCI-compliant payment gateway integrated into Yardbook after each service is successfully marked complete on-site. We enforce a strict card-on-file policy to eliminate paper invoices, checks, and manual payment chasing.

• 4.2 Declined Payments and 48-Hour Grace Period: If an automated credit or debit card charge is declined, an immediate system notification is sent via text or email. Trimr Lawns, LLC provides a strict 48-hour grace period from the moment of the decline notification for the client to log into the Yardbook portal and update their payment details. If the 48-hour grace period expires and a valid card is not stored on file, recurring service will be automatically and temporarily paused to prevent financial exposure. Service will be automatically restored to the next available route cycle once payment details are securely updated and outstanding balances are settled. 

• 4.3 Service Cancellation: Clients may modify or cancel their lawn care schedule at any time. To avoid late-notice administration charges, formal cancellation requests must be submitted through the portal or via direct written communication at least 24 hours prior to your next scheduled service time. 

• 4.4 "Skipped Service" Policy & Route Retention Fees: Trimr Lawns, LLC operates on tightly optimized geographic routes to maintain strict dependability and protect local profit margins. Ad-hoc skip requests disrupt route consistency and are managed under the following terms:

  • Weekly Accounts: Weekly clients are permitted a maximum of two (2) skipped services per season, provided at least 24 hours' notice is given. Approved skips are subject to a $20.00 Route Retention Fee per occurrence to secure and hold the ongoing slot on our routing matrix, as the crew must still navigate past the property.

  • Late-Notice Skips: Any skip request submitted with less than 24 hours' notice will be denied. Crews will service the property (focusing on accessible edging, trimming, and blowing), and the Full Service Fee will be charged.

  • Consecutive or Frequent Skips: If a property requests consecutive skips or requires frequent deviations from the schedule, the account will be automatically transitioned from a Weekly to a Bi-Weekly schedule. The billing structure will adjust immediately to our standard, higher Bi-Weekly Rate.

  • Consecutive or Frequent Skips: If a property requests consecutive skips or requires frequent deviations from the schedule, the account will be automatically transitioned from a Weekly to a Bi-Weekly schedule. The billing structure will adjust immediately to our standard, higher Bi-Weekly Rate.

• 4.5 Rain and Force Majeure Scheduling Adjustments: While Trimr Lawns, LLC makes every effort to maintain a consistent schedule, operations are highly dependent on weather conditions, seasonal workloads, equipment maintenance, and labor logistics. Rain, extreme heat, or saturated soil may necessitate postponing or shifting your service day. We reserve the right to adjust service timing without penalty or liability. Incremental delays caused by acts of God, severe weather, or force majeure events do not constitute a breach of service or give rise to refunds. Trimr Lawns, LLC retains sole, unreviewable professional discretion on-site to determine if turf areas are too saturated, muddy, or unstable to safely support commercial-grade mowing machinery. If our field operators determine that executing a service will result in permanent structural turf damage or equipment entrapment, the service will be skipped or deferred to a dry cycle. The suspension of service under these safety parameters shall not constitute a breach of contract by Trimr Lawns, LLC, nor shall it exempt the client from standard operational schedule management policies.  

• 4.6 Chargeback Restrictions and Collection Costs: By authorizing card-on-file billing, the client agrees not to initiate credit card chargebacks or dispute valid charges with their financial institution for services already rendered. If a client disputes a legitimate charge, they agree to pay Trimr Lawns, LLC a standard $50.00 administrative fee per occurrence, plus any chargeback penalties levied by our merchant processor. In the event that an account is sent to collections or legal counsel to recover unpaid balances, the client shall be held responsible for all collection agency fees, court costs, interest rates allowable by law, and reasonable attorney fees incurred by Trimr Lawns, LLC. 

• 4.7 Homeowners’ Association (HOA) and Municipal Violations: Trimr Lawns, LLC operates as an independent contractor and does not monitor or guarantee compliance with individual HOA bylaws or municipal codes. We shall not be held liable or financially responsible for any fines, fees, warnings, or citations issued to the client by an HOA, property management firm, or local government entity due to weather-related scheduling delays, overgrown grass, or temporary service pauses resulting from declined payment methods.

• 4.8 Non-Solicitation of Personnel: The client agrees not to solicit, recruit, hire, or engage in a direct, private contract for lawn care or landscaping services with any employee, field helper, or subcontractor of Trimr Lawns, LLC during the term of service and for a period of one (1) year following the termination of this agreement. In the event of a breach of this provision, the client agrees to pay Trimr Lawns, LLC a liquidated damages and recruitment replacement fee of $5,000.00 per individual hired.

5. Limitation of Liability & Property Indemnification 

Trimr Lawns, LLC treats every client property with the utmost professional care. However, strict limitations are placed on operational liabilities to account for typical residential outdoor risks.

• 5.1 Subsurface Utilities and Unmarked Hazards: Trimr Lawns, LLC is not liable for accidental damage to unmarked underground utilities, shallow-buried irrigation/sprinkler lines, invisible pet fencing, un-buried low-voltage landscape lighting wires, or specific delicate plants not clearly protected by permanent physical borders. The client bears sole responsibility for ensuring that all low-voltage landscape lighting wires, fiber-optic internet lines, cable television feeds, and holiday lighting arrays are buried completely beneath the soil line in accordance with local building codes. Trimr Lawns, LLC is completely insulated from financial liability regarding the accidental severing or mechanical disruption of lines left exposed, unanchored, or loosely running through turf zones, garden beds, or property perimeters. 

• 5.2 Pre-Existing Damage, Wear, and Property Anomalies: Trimr Lawns, LLC is not responsible for the failure or breakage of structural or landscape elements on the property that are already degraded, weathered, sun-brittle, rotted, or improperly installed. This includes, but is not limited to:

  • Rotting wooden fence posts or pickets, loose or brittle vinyl siding, cracked pavement/pavers, shifting retaining walls, and improperly buried or exposed cables. 

  • Failure or cracking of aged, sun-brittle, or rusted exterior plumbing fixtures, including PVC pipes, outdoor water spigots, garden hose reels, or plastic drainage grates that break under standard operational contact.

  • Sinkholes, shifting ground, or turf indentations caused by standard commercial mowing equipment navigating over hidden septic systems, buried septic lids, old stumps, rotten root networks, uncompacted soil, or improperly graded utility trenches.

  • Tearing, deterioration, or structural failure of aged, sun-weakened pool cage screens or patio enclosures caused by standard air pressure or incidental contact from flying debris. While our teams utilize directional chutes and commercial blowers to direct debris away from water features, Trimr Lawns, LLC is not liable for minor grass clippings entering swimming pools or hot tubs during standard operations. The client is advised to keep pool covers on or filters running during their scheduled service day.

  • temporary rubber tracking, minor tire scuffs, or cosmetic discoloration on concrete driveways, pavers, sidewalks, or patios resulting from standard operational turning maneuvers. Furthermore, we are not responsible for the manifestation or tracking of subsurface iron stains, well-water rust blooms, or oil slick residues naturally present on the property's hardscape surfaces. 

• 5.3 Timeline for Reporting Property Damage: In the rare event that property damage occurs as a direct result of our operations, the client must report the damage to Trimr Lawns, LLC in writing (via email with photographic evidence) within twenty-four (24) hours of the service completion. Trimr Lawns, LLC reserves the right to inspect the alleged damage and determine the appropriate course of repair. Trimr Lawns, LLC will not honor, pay for, or be held liable for any damage claims submitted outside of this 24-hour verification window, or for repairs conducted by third-party contractors without our prior written authorization.

• 5.4 Cap on Total Monetary Liability: To the maximum extent permitted by applicable Texas law, the maximum aggregate financial liability of Trimr Lawns, LLC, its members, or field employees for any and all claims, losses, damages, or expenses arising from negligence, breach of contract, or property damage shall be strictly capped at and limited to the total gross amount paid by the client to Trimr Lawns, LLC for services rendered during the twelve (12) months immediately preceding the event giving rise to the liability.

• 5.5 Third-Party Indemnification: The client agrees to indemnify, defend, and hold harmless Trimr Lawns, LLC, its owners, and employees from and against any and all third-party claims, demands, lawsuits, liabilities, or injuries (including slip-and-fall claims from guests, tenants, delivery personnel, or neighbors) arising out of or resulting from the condition of the client's property before, during, or after lawn maintenance operations have been conducted.

• 5.6 Turf Health and Rutting Indemnification: Trimr Lawns, LLC shall not be held liable for the natural biological decline, browning, dormancy, or death of turfgrass resulting from extreme Texas seasonal heat, drought, or lack of proper residential irrigation systems. Furthermore, while our teams exercise extreme care during rainy seasons, Trimr Lawns, LLC is not liable for minor tire tracking or muddy ruts left on properties where the client requested or insisted on service during or immediately following heavy rain events.

• 5.7 Third-Party Infrastructure Security: Financial data security and client portal interactions are handled externally via industry-standard, secure infrastructure managed by Yardbook and its integrated processors (such as Stripe). Trimr Lawns, LLC does not directly log, view, or store your raw credit card information and shall not be held liable for security breaches occurring natively on those third-party processing platforms.

6. Governing Law & Dispute Resolution 

• 6.1 Governing Law: These Terms and Conditions shall be governed by, interpreted, and enforced in accordance with the laws of the State of Texas, without regard to its conflict of law principles.

• 6.2 Binding Arbitration and Class Action Waiver: Any dispute, claim, or controversy arising out of or relating to these Terms, or the breach, termination, enforcement, interpretation, or validity thereof, including the determination of the scope or applicability of this agreement to arbitrate, shall be determined by binding arbitration in Montgomery County, Texas, before one arbitrator. Both parties explicitly waive their right to a trial by jury or to participate in a class-action lawsuit as a class representative or class member. 

7. Amendments to Terms

We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time to align with regional legal frameworks, market adjustments, or standard carrier compliance mandates. When changes occur, we will post the revised Terms on our digital client platform and update the official "Effective Date" at the top of the file.

8. Contact Details

For questions regarding these Terms or to submit service requests, please contact our administrative team:

• Trimr Lawns, LLC Website: https://trimrlawns.com

• Email: Brendan@TrimrLawns.com

• Phone: 832-299-5292

© 2026 Trimr Lawns, LLC. All Rights Reserved.